"We were gearing up to compete more effectively in the market. One of the problems was our contract. It was creating obstacles that did not need to be there because layman didn’t understand some of the clauses leading to multiple rounds of negotiation that could be avoided. This is a hurdle that as we're growing and we're more of a threat to our competitors then the simpler we can make engaging with us for customers the better. If you can do it easily and reassure the customer, then that's going to help them move to our solution.
Our new contract gives us a commercial advantage when it comes to winning customers from competitors. Just like switching bank accounts. It makes it easier for customers to migrate to us, which gives us a competitive advantage in that there are a lot of people, or a lot of businesses you want to move to us, it now makes it easier for them to do so. That threatens our competition even more.
Leigh is genuinely the best lawyer I've ever come across. He’s got a good understanding on a wide range of topics and he understands our business and our values. He understands technology. I can talk to him about technical issues and the legal issues connected to those technical issues and he understands them both. That means it's easier to brief him. He gets a commercial understanding of what's trying to be achieved in a commercial context - well actually business outcome rather than just the legal rights and wrongs. He does respond quickly.
I've found a lawyer who has a good grasp of both technology and legal."
For more information and legal advice on , contact us on +44 20 7036 9282 or email us at firstname.lastname@example.org.